Responsible Gaming

Gaming Should Be Entertainment

At Sydney Sisters, we believe that online casino gaming should be enjoyed as entertainment only. Gambling is not a way to make money or solve financial problems. It should never be viewed as a source of income or a method to recover losses. Play responsibly and only with money you can afford to lose.

Age Verification

Online casino gaming in Australia is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gaming activities on Stake or any other casino platform.

If you are under 18, please do not attempt to access gaming services. Parents and guardians are encouraged to discuss responsible gaming with young people and implement parental controls where necessary.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money intended for essential expenses (rent, bills, food)
• Hiding your gambling activities from family, friends, or partners
• Lying about the amount of time or money spent on gambling
• Feeling anxious or irritable when unable to gamble
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money to fund gambling activities
• Experiencing relationship conflicts related to gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Loss of interest in hobbies and activities you once enjoyed

Self-Help Tools & Player Protections

Most reputable online casinos, including Stake, offer tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you can lose within a given timeframe
• Session Time Limits: Set reminders or automatic session timeouts to prevent extended gaming periods
• Reality Checks: Enable pop-up notifications at regular intervals reminding you how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently block your account from accessing gaming services
• Account Closure: Permanently close your account if you wish to stop gaming entirely

We encourage you to use these tools as part of your responsible gaming strategy. Take advantage of them to set boundaries that work for your personal circumstances.

Support & Counselling Services

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free counselling service for people concerned about their own gambling or someone else's. Available 24/7.
• Gambling Help Online Telephone Counselling
  Phone: 1800 858 858 (free call from landline or mobile)
  Available 24 hours, 7 days a week across Australia

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free information, advice, and support for problem gambling
• GamStop
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  www.responsiblegambling.org
  Prevention and treatment information for problem gambling

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
  Free, confidential support available 24/7

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telefonberatung Glücksspielsucht: 0800 1 372 374
  Free counselling service for gambling-related concerns

If You Need Help, Reach Out Today

Seeking help for problem gambling is a sign of strength, not weakness. If you're concerned about your gambling habits or those of someone close to you, please don't hesitate to contact one of the support services listed above. They are staffed by trained professionals who can provide confidential assistance and guidance.

Remember: Help is available, and recovery is possible. You are not alone.

Our Commitment

Sydney Sisters is committed to promoting responsible gaming practices. We support all players in making informed decisions about their gaming activity and encourage the use of available tools and support services. Your wellbeing is important to us.