Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Sydney Sisters, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. The house always has an edge, and there are no guaranteed ways to win. Play only with money you can afford to lose, and remember that losing is a real possibility.
Age Verification
You must be 18 years of age or older to access and use our services in Australia. We take age restrictions seriously and conduct verification checks to ensure compliance with Australian gambling laws. If you are under 18, you are strictly prohibited from gambling on our platform.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to recover money
- Gambling with increasing amounts to achieve the same excitement
- Hiding gambling activities or lying about time and money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Experiencing mood swings, irritability, or anxiety when not gambling
- Unable to control or reduce gambling despite wanting to
- Borrowing money or going into debt to fund gambling
- Gambling as an escape from problems, stress, or negative emotions
- Failed attempts to cut back or stop gambling
- Experiencing financial difficulties directly caused by gambling
If you've ticked any of these boxes, help is available. Please reach out to the support organisations listed below.
Self-Help Tools & Responsible Limits
Most reputable gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose during a session or period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic logout times to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account or from multiple venues
Take advantage of these tools if you feel your gambling is becoming problematic. They are designed to keep you in control.
Support Organisations
If you or someone you know is struggling with problem gambling, the following organisations provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free phone and online counselling service for problem gamblers and their families across Australia. - Lifeline Australia
Phone: 13 11 14 (24/7)
Website: www.lifeline.org.au
Crisis support and suicide prevention service.
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Need Help?
If you think you may have a gambling problem, or if someone you care about does, please reach out for help today. There is no shame in asking for support—problem gambling is a treatable condition, and recovery is possible.
Contact Gambling Help Online on 1800 858 858 (free call, 24/7) or visit their website to access confidential counselling services.
Your wellbeing is our priority.